Ordering terms should match how the business actually fulfills orders.

Final terms should cover payment confirmation, made-to-order lead times, cancellations, substitutions, gift customization, courier handoff, delivery estimates, damaged packages and refund handling.

Prices and availability can change until an order is confirmed. Exact delivery dates are not guaranteed. Custom or made-to-order items may require additional preparation time.

This is a working site draft. Final commercial terms should be reviewed before launch and updated whenever fulfillment practices change.