Customer information should have a clear purpose.

The store collects information needed to create and fulfill orders, confirm payment, deliver purchases, manage customer accounts, prevent promotion abuse and provide customer support.

Typical data includes name, email, mobile number, delivery address, optional pinned location, order history, payment status and requested gift message. Card numbers should never be stored by Cottonwood.

Member promotion eligibility should rely on verified account and redemption history rather than IP address or invasive device fingerprinting alone.

This page is a working operational draft and should be reviewed against the final Philippine Data Privacy Act compliance setup before launch.